Dental Office FAQs

Frequently asked questions

Is Wachusett Dental accepting new patients?

Yes — we welcome new patients from Worcester and surrounding communities.

Is Dr. Giordano still practicing?

Dr. John Giordano retired from private practice in March 2025. Dr. Jonila Buzzell, who worked alongside Dr. Giordano for five years, has taken ownership of the practice. Your records remain here and your care continues seamlessly.

Where are you located?

255 Park Ave, Suite 802, Worcester, MA 01609 — take the elevator to the 8th floor.

What are your hours?

Monday–Wednesday 10am–6pm, Thursday 8am–4pm.

How do I book an appointment?

Book online anytime by clicking here or call/text 508-754-9010.

What insurance plans do you accept?

We are in-network with: Altus Dental, BlueCross BlueShield, Cigna, Delta Dental, and United Healthcare.

We accept most other major PPO insurance plans and will file claims on your behalf. Our patients commonly use providers such as Aetna, Dominion, MetLife, GHEA, Guardian, Principal, Sun Life, and Unum, among others.

Please note, we are not contracted with Medicaid or HMO plans.

Do you offer payment plans?

Yes we have partnered with Cherry and CareCredit to offer flexible payment options.

Do you treat children?

Yes we treat the whole family. We start seeing children as early as 1 year old.

Do you treat patients with dental anxiety?

Dr. Buzzell has a gentle approach that keeps her patients at ease during their visit. Check our google reviews to see what her patients have to say!

What should I bring to my first appointment?

At Wachusett Dental, we have digital systems so you can easily complete all of your new patient forms online before the visit and don't have to bring anything with you. If that isn't possible, please bring your Insurance card, ID, list of medications and arrive at least 15min early so we can complete them in the office before your visit.

Can I do my paperwork ahead of time?

Yes. We have digital systems so you can easily submit all of your new patient forms online before you visit. We will text/e-mail you a link with the required forms after your appointment is scheduled. Or you can access the links on our website here. Need help, don't worry, our team can help you with the process in the office or over the phone before your visit.

Do you have emergency dental appointments?

Yes. We do our best to see emergency visits in a timely manner. Just call/text 508-754-9010 to book an appointment or book online anytime by clicking here

How often should I visit the dentist?

The American Dental Association recommends that most people visit the dentist every 6 months. However, specific needs may require more frequent visits. Contact Wachusett Dental for more information or to schedule an appointment.

Why do I need dental x-rays?

Dental X-rays (radiographs) allow us to see your teeth and surrounding structures in areas that aren’t visible during a routine exam. These images provide the essential information we need to accurately diagnose and plan your treatment. At Wachusett Dental, we use advanced digital X-ray technology, which significantly reduces radiation exposure compared to traditional film X-rays.

Contact us for more information

Our Office Location

Visit Wachusett Dental, your friendly local dental office in Central Massachusetts, dedicated to providing quality care for the whole family.

Reach Us:

255 Park Ave, Suite 802, Worcester, MA 01609

Take the elevator to the 8th floor

508.754.9010

Practice Hours:

Monday – Wednesday: 10am to 6pm
Thursday: 8am to 4pm